State Farm® Insurance Agent Dawn Newland

"Great service"

"We had some problems transferring our insurance information to the DMV in WV and April in Dawn Newland’s office was able to resolve it in a timely manner and was very helpful. Excellent customer service following through for us!"

"Everyone should now be aware of a hardworking group in Martinsburg. I checked in on a quote for Homeowners and Auto. Very professional and very helpful. I am so inexperienced in this and they walked me through it and gave me the confidence to purchase with them. It was a fantastic experience and everything went "swimmingly". LOL...yeah, great service!"

"more important than price or premium, is the insurance co. going to pay your claim? Dawn (& State Farm) responded immediately to a fire, having funds presented in a few days, and then regularly following up. EXcellent professional customer service."

"I switched companies and saved over $100 with gaining so much more such as renters insurance! I have never been satisfied with insurance til now, thank you!"

"Dawn is a wonderful agent. She and her team care about her customers like family!"

"I've been using state farm for months and all I can say is they are the kindest most cooperative company I've had the pleasure of being insured by"

"I've been with Dawn Newland for decades, and I wouldn't have it any other way. Friendly, courteous, professional staff, who go out of their way to assist you. They do all the little things to show they care, like remember your name & your details. Excellent service, every time. And to ice the cake, it's also the best deal in town for my car insurance."

"Great staff, very responsive, full disclosure service. Highly recommend this agency. Reciently brought two vehicles over from another company after 30 years."

"This is the place to shop for all your insurance needs. The staffing is not only very knowledgeable but people oriented!!"

"I've been with this office since I was a teenager. They have always treated us well!!!"

"Been doing business with them for almost 25 years. There is no insurance carrier finer. Dawn is the best. Hands down."

"Been with them forever. Great people to work with. Always helpful."

"Called for a quote last Tuesday have yet to recieve a call back to get quoted"

"Covered all the bases and helped us in getting the right coverage at the right price for our ministry."

"I have been insured with them since 2006. They have always been friendly and helpful."

"Good People!"

"I had the opportunity to work with Mary while switching insurance from out of state. She made the process painless and had everything ready to be signed and ready to go before I ever stepped foot in the office. Very friendly and professional."

"Hard to reach, don't seem to really listen to needs.. if you try and do something they don't like they ghost you.. (like trying to end a policy).. frustrating"

"The people working here are but far the most caring and understanding people I've meet in the industry. As a 2 year old American coming from Norway I came in their office a rookie on US insurance and banking. It was nerve wrecking to figure everything out but with Carolyn and the rest of the team I left confident and full of knowledge. These people will take good care of you."

"Polite and friendly staff. Always feel welcome here. Very helpful."

"Thanks Dawn Newland for helping with my insurance needs while I relocated to Martinsburg WV, you made my move a breeze"

"I called to speak with them about my insurance policy that I had with them for a number of years. Instead, I was treated with irritation and they acted annoyed to answer my questions. If you treat your customers like that; I think you’re in the wrong business. I’ll be switching agents soon."